Guelph Transit is introducing on-demand bus service on May 2 to complement its conventional bus service. The on-demand service moves the City closer to meeting its goals set out in the Strategic Plan priority of Navigating our Future by improving connectivity of the whole transportation system. Customers interested in trying out the on-demand service prior to May 2 can book a ride starting April 23.

On-demand differs from conventional transit in that there is no fixed route or schedule, and buses are dispatched on a request-basis. This means more flexibility for you as you can book a ride when it’s most convenient for you.

You can book a ride using the free app, by phone or from the website, and the bus will pick up and drop off at pre-set locations throughout the city.

On-demand service can be requested from anywhere in the city and will replace the Community Bus (north and south loops) and route 16 Southgate. The service will also extend into the Hanlon Creek Business Park, located west of the Hanlon Expressway in the city’s south end.

Service to the two business parks is the same as conventional service hours (Monday to Saturday 5:45 a.m. to 12:15 a.m. and Sunday 9:15 a.m. to 6:45 p.m.) and on-demand service to other areas in the city is Monday to Saturday between 8:30 a.m. and 4:30 p.m. There is no additional cost to take an on-demand trip; use regular transit fare for the ride.

Learn all about the service and how to book your ride here: https://guelph.ca/living/getting-around/bus/schedules/on-demand-bus-service/